Complaint form

1. Complaint by:
2. Contact details
3. End user's contact details
Complete only if different from point 2.
4. Product location
Address of installed product
5. Product data

  • ACC - Transport damages

  • AEA - Leakage

  • AGA - Corrosion

  • AAC - no equipment in the product/supply

  • ABA - Wrong delivery

  • AFA - Dimensions

  • AHA - Paint failure

  • AIA - Noise

  • AJA - Heat performance

  • AKA - Performance others (please provide details below)

Radiators
model
count
type
height
width
connection
item code
color
year

  • 2024

  • 2023

  • 2022

  • 2021

  • 2020

  • 2019

  • 2018

  • 2017

  • 2016

  • 2015

  • 2014

  • 2013

  • 2012

  • 2011

  • 2010

  • 2009

  • 2008

  • 2007

  • 2006

  • 2005

  • 2004

  • 2003

  • 2002

  • 2001

  • 2000

  • 1999

  • 1998

  • 1997

  • 1996

  • 1995

  • 1994

  • 1993

  • 1992

  • 1991

  • 1990

  • 1989

  • 1988

  • 1987

  • 1986

  • 1985

  • 1984

  • 1983

  • 1982

  • 1981

  • 1980

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Other products
model
item code
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Program for generating product codes can be found here.
6. Attachments
Please supply proof of purchase documents (e.g. invoices, receipts etc) and if possible, photos of the installed product, especially if the defect is visible.
Please add JPG, PNG files, in case of a purchase document it can also be a PDF file. The maximum size per file is 5 MB.
7. Customer's expectations

We will collect and process the information you submit as part of the complaint form, and any follow up correspondence, as described in our privacy policy available here.

The form has been completed correctly and sent to the Purmo Group quality department.
Our representative will contact you as soon as possible.

Ups..something went wrong. Please, try to fill in the form once again or contact our Quality Department.</h2style="color:#ff8e2e;">

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